Support Line: (530) 248-6824
Support Line: (530) 248-6824
Welcome to Agent CRM Support Hub!
Please select one of the many ways you can reach our support team.
Contact Us!
Welcome to Agent CRM Support Hub!
Please select one of the many ways you can reach our support team.
Contact Us!
Popular Forms
Frequently Asked Questions:
What does the phone system cost?
What are the phone costs associated with Agent CRM?
- Making Calls: $0.026/minute
- Receiving Calls: $0.017/minute
- Text Messages: $0.015/sms segment (please see this LINK for an SMS segment calculator)
- Emails: $0.0027/email
Carrier Fees
For every SMS sent, there is a corresponding carrier fee that is passed from the carrier. The cost is determined on a carrier-by-carrier basis. For example, if you are sending to a customer who has AT&T as their carrier, it will be different than if they have T-Mobile, etc. Here are the carrier fees you can generally expect per SMS:
- AT&T: $0.01/sms segment sent
- Verizon: $0.01/sms segment sent
- T- Mobile: $0.02/sms segment sent and received
- US Cellular: $0.02/sms segment sent
- All other carriers: $0.02/sms sent
You can go to https://support.agent-crm.com/phone to know more.
How can I schedule a call with support?
Please visit https://support.branningcall.com/ to schedule a call with us.
I purchased a course but can’t access it
Please submit a support ticket HERE and we'll take care of it for you.
Where can I download the Agent CRM mobile app?
You can download the Agent CRM mobile app through App Store and Play Store.
Frequently Asked Questions:
What does the phone system cost?
What are the phone costs associated with Agent CRM?
- Making Calls: $0.026/minute
- Receiving Calls: $0.017/minute
- Text Messages: $0.015/sms segment (please see this LINK for an SMS segment calculator)
- Emails: $0.0027/email
Carrier Fees
For every SMS sent, there is a corresponding carrier fee that is passed from the carrier. The cost is determined on a carrier-by-carrier basis. For example, if you are sending to a customer who has AT&T as their carrier, it will be different than if they have T-Mobile, etc. Here are the carrier fees you can generally expect per SMS:
- AT&T: $0.01/sms segment sent
- Verizon: $0.01/sms segment sent
- T- Mobile: $0.02/sms segment sent and received
- US Cellular: $0.02/sms segment sent
- All other carriers: $0.02/sms sent
You can go to branningsupport.com/phone to know more.
How can I schedule a call with support?
Please visit https://support.branningcall.com/ to schedule a call with us.
I purchased a course but can’t access it
Please submit a support ticket HERE and we'll take care of it for you.
Where can I download the Agent CRM mobile app?
You can download the Agent CRM mobile app through App Store and Play Store.
BG Support Hub | All Rights Reserved | Cancel
Support Line: (530) 248-6824