Support Line: (530) 248-6824

Support Line: (530) 248-6824

Welcome to Agent CRM Support Hub!

Please select one of the many ways you can reach our support team.

Contact Us!

Welcome to Agent CRM Support Hub!

Please select one of the many ways you can reach our support team.

Contact Us!

Popular Forms

Frequently Asked Questions:

What does the phone system cost?

What are the phone costs associated with Agent CRM?

- Making Calls: $0.026/minute

- Receiving Calls: $0.017/minute

- Text Messages: $0.015/sms segment (please see this LINK for an SMS segment calculator)

- Emails: $0.0027/email

Carrier Fees

For every SMS sent, there is a corresponding carrier fee that is passed from the carrier. The cost is determined on a carrier-by-carrier basis. For example, if you are sending to a customer who has AT&T as their carrier, it will be different than if they have T-Mobile, etc. Here are the carrier fees you can generally expect per SMS:

- AT&T: $0.01/sms segment sent

- Verizon: $0.01/sms segment sent

- T- Mobile: $0.02/sms segment sent and received

- US Cellular: $0.02/sms segment sent

- All other carriers: $0.02/sms sent

You can go to https://support.agent-crm.com/phone to know more.

How can I schedule a call with support?

Please visit https://support.branningcall.com/ to schedule a call with us.

I purchased a course but can’t access it

Please submit a support ticket HERE and we'll take care of it for you.

Where can I download the Agent CRM mobile app? 

You can download the Agent CRM mobile app through App Store and Play Store.

Frequently Asked Questions:

What does the phone system cost?

What are the phone costs associated with Agent CRM?

- Making Calls: $0.026/minute

- Receiving Calls: $0.017/minute

- Text Messages: $0.015/sms segment (please see this LINK for an SMS segment calculator)

- Emails: $0.0027/email

Carrier Fees

For every SMS sent, there is a corresponding carrier fee that is passed from the carrier. The cost is determined on a carrier-by-carrier basis. For example, if you are sending to a customer who has AT&T as their carrier, it will be different than if they have T-Mobile, etc. Here are the carrier fees you can generally expect per SMS:

- AT&T: $0.01/sms segment sent

- Verizon: $0.01/sms segment sent

- T- Mobile: $0.02/sms segment sent and received

- US Cellular: $0.02/sms segment sent

- All other carriers: $0.02/sms sent

You can go to branningsupport.com/phone to know more.

How can I schedule a call with support?

Please visit https://support.branningcall.com/ to schedule a call with us.

I purchased a course but can’t access it

Please submit a support ticket HERE and we'll take care of it for you.

Where can I download the Agent CRM mobile app? 

You can download the Agent CRM mobile app through App Store and Play Store.

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Support Line: (530) 248-6824